Happy Holidays! To ensure your package is delivered by December 24th, please place your orders on Sanrio.com by the dates below based on your shipping address.*

Contiguous 48 states:
Standard 5-7 Days — Order must be received by 8 a.m. PST on Friday, December 12th
Expedited 2-3 Days — Order must be received by 12 p.m. PST on Thursday, December 18th
 
Alaska/Hawaii and APO/FPO:
Standard 5-7 Days — Order must be received by 2 p.m. PST on Monday, December 8th

Puerto Rico, Guam, N. Mariana Islands, Virgin Islands and American Samoa:
Standard 7-10 Days — Order must be received by 2 p.m. PST on Monday, December 8th
 
Canada:
Standard 7-10 Days — Order must be received by 2 p.m. PST on Monday, December 8th

 

For a last minute gift idea, Sanrio.com e-Gift Cards arrive same day! Send a gift card today.

Extended Return Policy for Holidays
You may return regular-priced holiday purchases (orders placed between November 1 and December 25)
until January 31.

If you have any additional questions, please contact us at customercare@sanrio.com or 1-800-759-6454 between 8:30 a.m. – 5:00 p.m. PST, Monday – Friday.



*Holiday delivery schedule is based upon information provided to Sanrio by carriers. We will prepare your order to ship on the same day as the deadline(s) indicated above,
but cannot be held responsible or liable for any delays and/or problems caused by carriers. If there are any disputes or claims, we are happy to help you facilitate the process
with the carrier(s). Thank you in advance for your understanding.