Orders typically ship within 1-2 business days - there are times when orders can take a tad longer around big launches or promotions. When your order is shipped, we’ll send you a shipment confirmation email with tracking information for you to track your package. If you’re not satisfied with your purchase made on the Sanrio.com you may return it* for a refund of the purchase price and respective sales tax, if applicable.
*Does not apply to Final Sale items
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